MoveBoardGuide for your role
Dispatcher
Plan the day, assign trucks and crews, and keep the crews and customers informed.
- Your first day in MoveBoardA ten-minute tour of the screens you'll use every day — the menu, the top bar, the dashboard and order windows.
- Order, storage, invoice and trip windowsOpen several orders at once, put them away into the dock along the bottom, move them, and close them without losing unsaved work.
- The Dispatch boardRead the day at a glance — trucks down the side, hours across, every booked job as a card you can select, open or move.
- The Dispatch DashboardThe day in numbers — jobs by status, who is running late, crews and trucks out, the crews' answers and, if you may see it, the money.
- Open Dispatch on the tab you wantUse the gear to choose whether Dispatch opens on the Dashboard, Job Assignments, Crew Schedule or the board — on every computer and phone you use.
- Assign trucks and crewBuild the day's crews on the Crew Schedule, then put a crew on each job — by dragging it onto the board or picking people in Assign Personnel.
- Crew cards on the Crew ScheduleEverything on a crew card — the foreman's spot, adding and removing spots, report time, trucks, the answer colours and the row menu.
- Move a job to another time, truck or dayDrag a job along its row to change its start, onto another row to change its truck, or change the move date in the order to move it to another day.
- Job assignments and the Unassigned truckUse the Job Assignments tab to put TBD and Unassigned jobs on real trucks, set the end of each window, and tell customers their arrival time.
- Hold a truck without an orderBlock a truck for a repair, a rental return or a load that leaves tomorrow — or hold extra time before or after a job — from the truck schedule.
- Print the dayPrint the day's jobs, crews and trucks on one sheet, sorted by truck for the yard or by move time for the office.
- The truck schedule in the orderSee every truck for the move day with the jobs already on them, hold a truck for this order, and move between days.
- Schedule date and truckSet the move date and arrival window, and hold trucks for a day — from Move Details or the Schedule Date/Truck pop-up.
- Texts the crew getsWhich texts or emails your movers get when you build crews, put them on jobs, take them off, change the report time or cancel a job — and how to change the words.
- Warnings: double-booked people and trucksWhen a person, crew or truck is already busy, MoveBoard warns you and lets you decide — only a booked truck clash is a hard stop.
- The fleet calendarSee a month of the fleet — which trucks are working, which are off the road — and take a truck out of service for a day.
- The CalendarSee the month's orders by status, the trucks on the road each day, and your estimators' visits — then open a day, a week or an order from there.
- The closing viewWhat the crew actually did and charged, side by side with what was sold — and how to fix the closing, see Total Due and close the job.
- Completed jobs and reopeningClose a job when it's done, what a completed job locks, and how to reopen it to make a change.
- Job payrollWhen a job's payroll is made, who is on it, what it is worked out from, and who may see or change it.
- What the crew sees (for the office)An office guide to the Movers App — what foremen, drivers and helpers see on their phones, what reaches them from the office, and the settings that change it.
- The Trip PlannerWhere long-distance trips are planned, followed on the road and closed — the board, Needs Attention, and the pickups and deliveries waiting for a trip.
- File a claim for a customer over the phoneThe customer called about damage? Send them their claim link in one press — or fill the claim in for them while you talk.