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Guide for your role

Foreman

Everything you do on your phone: the day's jobs, the bill of lading, photos, payment and signatures.

  1. Download the Movers AppGet the Movers App from the App Store or Google Play, then sign in with your company's ID and the login the office gave you.
  2. Sign in to the Movers AppSign in with your Company ID, your email or username and your password, use Face ID or your fingerprint next time, reset a forgotten password, and what Active Session means.
  3. Your jobsThe Jobs tab lists every job you're the foreman on — New ones soonest first, and Past ones if your company allows — each opening right where your crew left off.
  4. Confirm or decline a scheduleWhen the office puts you on a crew, answer from your phone — CONFIRM (or DECLINE, if your company allows it) — and the office sees it right away.
  5. The job screenOnce you've arrived, a job opens on its tiles — Bill of Lading, Order for Service, details, photos, notes, forms and agreements — with the status chain across the top.
  6. Send the ETA text and go En RouteBefore you drive off, tell the customer when you'll arrive — the text goes first, then the job moves to En Route. What to do with no signal or no text.
  7. Arrive and start the clockPress ARRIVED at the door, then start the job's time on the bill of lading — by picking the start time or with the Start button, as your company counts hours.
  8. Order for Service on siteCheck what the customer agreed to before you start — the signed order for service, or the terms and the deposit still owed if nothing's signed yet.
  9. Stop times and customer signaturesThe customer signs the start and end of the work — once for the job, or at every address — in order. Signed times lock, and the job moves along with each signature.
  10. Breaks on the jobTake time off the bill for a lunch or a wait with Time Off — it comes off the labor time until the bill is paid or submitted.
  11. Add materials and services to the billAdd the boxes, packing and extra services you used on the bill of lading — tap to add, set the quantity, and the totals change straight away.
  12. Release formsWhen the customer asks for something risky — hoisting, a tight stairway, items you'd rather not move — have them sign a release form on your phone.
  13. Write a change orderWhen the customer adds items or services, or the job isn't what was estimated, write a change order on your phone — the new price, then the customer's and your signatures.
  14. Inventory on the jobWhat the Movers App shows of the customer's inventory: the size of the move on Job Details. The item list itself is not in the app yet.
  15. Photos and inspectionsPhotograph the items and any damage as an inspection — before, during or after the move — and see the photos the office shared with the crew.
  16. Take payment on the billTake the customer's payment from the bill of lading — tip, amount, then card, cash, check or your own payment types — and get their signature for it.
  17. Submit the bill of ladingFinish the job — the last signatures, then submit. The bill locks, the job is Completed, and the customer gets their signed copy.
  18. Storage agreement on siteWhen the goods go into storage today, turn on Coming to Storage and have the customer sign the storage agreement on your phone.
  19. Long-distance bill of ladingOn a long-distance job, fill in the bill at pickup — services, valuation, weights from the scale ticket, signatures — and at delivery, then submit each leg.
  20. Working with no signalWhat the Movers App keeps on your phone when the signal drops — your jobs to read, and every change on the bill of lading, sent safely when you're back online.
  21. Ask for time offAsk the office for a day, a morning, an afternoon or certain hours off from the Tracker — and change or withdraw it while it's waiting.
  22. My advanceSee the cash advance the office gave you for a long-distance trip, and record what you paid out of it with a receipt.