Guide for your role
Foreman
Everything you do on your phone: the day's jobs, the bill of lading, photos, payment and signatures.
- Download the Movers AppGet the Movers App from the App Store or Google Play, then sign in with your company's ID and the login the office gave you.
- Sign in to the Movers AppSign in with your Company ID, your email or username and your password, use Face ID or your fingerprint next time, reset a forgotten password, and what Active Session means.
- Your jobsThe Jobs tab lists every job you're the foreman on — New ones soonest first, and Past ones if your company allows — each opening right where your crew left off.
- Confirm or decline a scheduleWhen the office puts you on a crew, answer from your phone — CONFIRM (or DECLINE, if your company allows it) — and the office sees it right away.
- The job screenOnce you've arrived, a job opens on its tiles — Bill of Lading, Order for Service, details, photos, notes, forms and agreements — with the status chain across the top.
- Send the ETA text and go En RouteBefore you drive off, tell the customer when you'll arrive — the text goes first, then the job moves to En Route. What to do with no signal or no text.
- Arrive and start the clockPress ARRIVED at the door, then start the job's time on the bill of lading — by picking the start time or with the Start button, as your company counts hours.
- Order for Service on siteCheck what the customer agreed to before you start — the signed order for service, or the terms and the deposit still owed if nothing's signed yet.
- Stop times and customer signaturesThe customer signs the start and end of the work — once for the job, or at every address — in order. Signed times lock, and the job moves along with each signature.
- Breaks on the jobTake time off the bill for a lunch or a wait with Time Off — it comes off the labor time until the bill is paid or submitted.
- Add materials and services to the billAdd the boxes, packing and extra services you used on the bill of lading — tap to add, set the quantity, and the totals change straight away.
- Release formsWhen the customer asks for something risky — hoisting, a tight stairway, items you'd rather not move — have them sign a release form on your phone.
- Write a change orderWhen the customer adds items or services, or the job isn't what was estimated, write a change order on your phone — the new price, then the customer's and your signatures.
- Inventory on the jobWhat the Movers App shows of the customer's inventory: the size of the move on Job Details. The item list itself is not in the app yet.
- Photos and inspectionsPhotograph the items and any damage as an inspection — before, during or after the move — and see the photos the office shared with the crew.
- Take payment on the billTake the customer's payment from the bill of lading — tip, amount, then card, cash, check or your own payment types — and get their signature for it.
- Submit the bill of ladingFinish the job — the last signatures, then submit. The bill locks, the job is Completed, and the customer gets their signed copy.
- Storage agreement on siteWhen the goods go into storage today, turn on Coming to Storage and have the customer sign the storage agreement on your phone.
- Long-distance bill of ladingOn a long-distance job, fill in the bill at pickup — services, valuation, weights from the scale ticket, signatures — and at delivery, then submit each leg.
- Working with no signalWhat the Movers App keeps on your phone when the signal drops — your jobs to read, and every change on the bill of lading, sent safely when you're back online.
- Ask for time offAsk the office for a day, a morning, an afternoon or certain hours off from the Tracker — and change or withdraw it while it's waiting.
- My advanceSee the cash advance the office gave you for a long-distance trip, and record what you paid out of it with a receipt.