MoveBoardYour crews work from the Movers App on their phones (iPhone, iPad and Android; download links). Knowing what they see helps you set them up and answer their calls.
The web Mover's Portal still works for now, but the app is the one to give your crews.
Who sees what
| Person | Sees |
|---|---|
| Foreman (by position, or made foreman on a crew) | Home with today's counts and jobs, Jobs, Tracker, and every job screen |
| Driver and Helper | Home and Tracker — their days and start times, and time off. No jobs. |
| On a long-distance trip | A Trips tab with the trip's stops and expenses |
| Also works in the office | The office in the menu |
| Has a box delivery | A Boxes tab |
Crew positions can't open the office. An owner or salesperson who signs in at the Movers App can press Sign in to the office.
Before confirming a day, a crew member sees only the day and Start At — not the truck or who else is on the crew.
A foreman's day on the phone
- CONFIRM the day (see Confirm or decline a schedule).
- Open the job: Job Details, the office's notes, then EN ROUTE, which texts the customer the ETA first.
- ARRIVED at the door, then the job screen's tiles: the Bill of Lading (times, signatures, materials, payment), inspections, notes, release forms, change orders, storage agreement.
- Submit the bill — the job is Completed and the customer gets the signed copy.
What reaches the crew from the office
- Notes ticked Foreman on the order — under Office Notes on Job Details.
- Pictures attached to the order with Show to Foreman on BOL — the Job Photos tile.
- Texts about their crews and jobs — see Texts the crew gets.
Settings that change the crew's phone
Settings › Crew › Foreman app:
| Setting | When on |
|---|---|
| Foreman can view past jobs | Foremen see a Past tab of finished jobs. |
| Foreman can decline schedule | DECLINE next to CONFIRM. |
| Foreman can skip customer ETA SMS | Continue without notifying on the ETA screen. |
| Crew location | The foreman's phone must share its location (Always) to open the Jobs tab. |
| Movers can ask for time off | Ask for time off on the Tracker. |
The bill of lading itself follows Settings › Documents & bill of lading (bill of lading, rules, payments, release form, change orders).
See it as the foreman does
From the Dispatch board, open a job's Bill of Lading or the Foreman Page icon in Assign Personnel; from a completed order's closing, open the crew's pages. They open in a Foreman Page window — see Open the bill of lading from Dispatch. What you change there is saved on the job.
Setting up a crew member
Add the person under Settings › Users & permissions › Users with their position (Foreman, Driver or Helper), a mobile number for texts, and a login. They sign in with your Company ID, their username and password — see Sign in to the Movers App.