Working with no signal

Basements, elevators and back roads drop the signal. The Movers App is built for it: you can keep reading your jobs and keep filling in the bill, and nothing you did is lost.

The line at the top

When the signal drops, a small line shows how things stand:

• Offline — showing what is saved on this phone — you're reading what the phone kept.
• Offline — 3 changes waiting — your changes are saved on the phone and will go when the signal is back.
• MoveBoard is busy — 3 changes waiting — the signal is fine but MoveBoard didn't answer; press Send now to try at once.
• Sending… 2 left — they're going, in order.
• All saved — the last one is in. It disappears after a moment.
• Signed out — 3 changes waiting. Sign in again to send them. — sign in on the same phone and they're sent.

Reading your jobs with no signal

The app saves your jobs when you sign in, when you open the app and when the signal comes back — and each job screen as you open it. Open your day's jobs once while you have signal, and they'll be there in the basement.

Changing the bill with no signal

Everything you do on the bill of lading — times, signatures, materials, services, the submit — is kept on the phone first, then sent in order.

If you submit the bill with no signal, it says No signal — the contract is saved on this phone and will be submitted when the signal is back. — and sends it after the other changes.

If a bill was never opened while you had signal, it says No signal, and this bill is not saved on this phone yet. Open it once while you have signal.

The storage agreement, the long-distance bill and release forms work the same way: they say saved on this phone and go when the signal is back. On a driver's trip, expenses waiting say Waiting for signal.

What needs signal

• The ETA text — the job doesn't go En Route until the text goes out. See Send the ETA text and go En Route.
• Taking a card payment, and the company's documents that the customer signs online.
• Photos upload when there's signal; until then they're kept on the phone.

These say No connection. Try again when you have signal. when they can't go.

Weak signal

When a screen can't load in time you'll see Weak signal — tap to retry, or That did not load. Pull down to try again. — pull the screen down to read it again. Weak signal — that was not saved. Try again. means one change didn't go; do it again.