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Inventory on the order

Open and edit an order's inventory from the order window, see its cubic feet and special items, and know when the customer sent theirs.

2 min readChecked November 5, 2026
SalesDispatcher

Where it is

In the strip under the order's top bar, the Inventory button. Once the order has items, it turns blue and shows the cubic feet underneath (for example 610 cu ft).

A red number on the button means the inventory has special items — things your company marked as special in its item library, such as a piano or a safe. Press the number to see them, by room.

Edit the inventory

  1. Press Inventory. The inventory opens full-screen inside the order window.
  2. Rooms are on the left. Pick a room, then press an item in the middle to add it. Its count becomes a drop-down on the row.
  3. In this move, on the right, lists everything picked, by room, with each item's size words under its name (for example 65 To 80 Inches for a Flat Panel TV), so two items with the same name can be told apart. See the list on the Inventory card shows them too.
  4. Press SUBMIT.

The Packing button opens the order's packing materials beside the inventory. Each material's count has − and +; press the number itself to type it (for example 230), then press Enter. A count that is not a whole number from 0 to 9,999 is refused with the reason, and the count stays as it was.

SUBMIT saves the whole inventory as a new version and re-prices the move. It's the same editor the customer uses on their portal. If you close with items not submitted, MoveBoard asks first.

When the customer sends their inventory

If the customer submits their inventory while you have the order open, an Inventory updated pop-up appears straight away. It says who sent it and what changed — items added and removed, the cubic feet before and after, and the quote before and after.

  • With no unsaved changes, the window refreshes onto the new figures.
  • With unsaved changes, MoveBoard asks before refreshing — your edits stay on top.

A lead (for example New or Follow Up) moves to New-Info so sales see the change; other New statuses, and Reserved, Booked, Postponed or Completed orders, keep their status. See Send the inventory link to ask the customer for it.

Ask the customer for it

Request inventory, next to CuFt/Lbs on the Order card, sends the customer their inventory link by email and text.

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