MoveBoardThe Addresses section shows the move the way the day runs: your office, the start address, any stops in between, the destination, and back to the office. Between each pair you see the miles and minutes, and a small box with the day's totals. The map icon opens the whole route in Google Maps.
Change an address
Every address is a card you edit in place:
- Street address — start typing and pick the match.
- Apt — up to five characters.
- ZIP — the city and state fill in from the ZIP: the ZIP's own post-office town (01922 is Newbury, MA). When other towns share the ZIP (Byfield), they're offered to pick. Press the search icon to look the ZIP up again. The Order Updates list shows the address exactly as it will be saved.
- Town — don't have the ZIP? Type the town's name (Kintnersville or Bethlehem, PA) in the town box and pick it from the list — towns near the move come first. The city, state and ZIP fill in. When a town has several ZIPs, its main one (the ZIP at the town's centre) is filled and the others are shown under the line to pick instead. Whatever you type there is only kept once you pick a town, so every address still ends up with a ZIP.
- Stop type — under the letter: Pickup, Drop-Off or Pickup & Drop-Off.
A small gold dot on a card means it's changed but not saved yet. Press SAVE on the order to keep it.
When the travel time can't be updated
Every address change works out the day's route again: the drive between the stops, the travel time and the fuel. Now and then the map service doesn't answer — MoveBoard asks it again by itself a couple of times first. If it still doesn't answer, the Addresses card says Travel time not updated, and:
- SAVE still works. The new addresses and everything else you changed are saved.
- The day keeps the travel time, distances and fuel it had until the route can be worked out.
- MoveBoard works the route out again by itself every few minutes. Once it does, the travel time and fuel update and the order's history shows the new travel time.
When the map service puts a stop in the wrong place
Some streets exist in many towns (a 28 W 3rd St in one town and another 100 miles away). MoveBoard checks that every drive ends at the stop you entered: if the map service ends a drive at a same-named street far from the stop, that drive is not used, and the stop is routed by its exact position instead — so two stops in the same town are never priced as 100 miles apart.
If the map service places a street far from the ZIP you typed, and in a town you didn't type, MoveBoard routes to that ZIP's town instead and shows a warning triangle next to the drive: Distance and travel time may be inaccurate. Check the street, town and ZIP on that card and correct whichever is wrong; the route is worked out again when you save.
Details that change the price
Each card has four drop-downs. The first is for your records; the other three feed the calculator, so the price changes as soon as you pick:
| Drop-down | What it's for |
|---|---|
| Property type | What kind of place it is (house, apartment, storage…). Your list is in Settings › Sales & orders › Property types. |
| Floor or entrance | Ground Floor, a number of flights of stairs, or an elevator. With an elevator you also pick the floor — see Elevator floors. |
| Distance from and to parking | How far the crew walks between the truck and the door. |
| Parking type | Where the truck will park. |
Add a stop
- Press the + between two addresses.
- Fill in the new stop in the pop-up — a ZIP code alone is enough.
- Press Save in the pop-up. The card slides into place and the letters move on.
- Press SAVE on the order.
Extra stops can add a fee — see Extra stop fees.
Reorder or remove a stop
- Reorder — drag a card by its six dots to another place in the day. The route and price update straight away.
- Remove — press the bin icon on the card, then Take this stop off and re-route (or Keep it).
- The Start and the Destination can't be removed — a move needs both, so their cards have no bin. Only extra stops (extra pickups and extra drop-offs) can be removed. It goes by position: drag an extra stop to the front and it becomes the Start (no bin), and the stop it pushed into the middle gets a bin.
- A service with one address (Loading Help, Unloading Help, Packing, Moving with Storage) can't lose that address either; extra stops you add to it can be removed.
Both wait for SAVE.
Other buttons on a card
- Map pin — directions to this address on Google Maps.
- Zillow — opens the address on Zillow (once it has a street). With an apartment, you choose with or without it.
- COI — whether the building needs a Certificate Of Insurance, and whether it's been sent. Press it to add the building's contact and instructions.
- Time window — a building's moving-hours restriction ("No time window restriction" until you set one), with start time, end time and a comment.
When the move changes from local to long distance
If an address change makes the move long distance (or local again), MoveBoard asks you straight away. See When a move becomes long distance.