MoveBoardYour company decides how far a local move can go (Settings › Services & packing › Local moves) — measured from your warehouse, or, when the company chose By the move's route there, from pickup to drop-off only. When you change a ZIP code on an order and the move crosses that line, MoveBoard asks right away — on any order, in any status, even Booked.
The question
This move is now long distance (or This move is now local). It tells you how far apart the addresses now are, where Local ends for your company, and which service it would change to. You choose:
- Change to Long Distance (or Change to Local) — the day switches to the new service in the window: the long-distance price, its sections and the fuel show at once.
- Keep as Local (or Keep as Long Distance) — nothing changes except the address.
The question can come a second or two after your edit, while MoveBoard works out the new route. If you are already typing in another address, your typing stays where it is: the question never takes your cursor, and no button is pressed for you. Answer it with a click or tap (or Tab to a button and press Enter).
If a long-distance move changes between in-state and out-of-state, the question is This move is now interstate (or intrastate), with the two service names on the buttons.
On a Booked order
After Change, MoveBoard asks Keep it Booked? A change this big usually needs a new signature:
- Keep it Booked — the order stays Booked with the new service.
- Move back to Reserved — the status goes back to Reserved, so the customer signs a new Order for Service.
Nothing is saved until SAVE
The question only changes your draft. Press SAVE to keep the new address, service and price together. Discard, or closing without saving, puts everything back. Pressing Esc or outside the question keeps things as they are.