MoveBoardWe improve MoveBoard often. When a new version is out, MoveBoard tells you — and lets you finish what you're doing first. It never reloads the page on its own.
The update bar
A blue bar appears across the very top of the screen, above everything else, on a computer and on a phone:
A new version of MoveBoard is ready. — with Refresh and ×.
The bar moves the whole page down while it's there, so it never covers anything you're working on. It stays on top of order, storage and invoice windows too, so you'll see it wherever you're working.
- Refresh loads the new version right away.
- × puts the bar away. It won't come back for this version — only when the next one is out.
After ×, an Update ready button shows in the top bar until you refresh. Press it whenever you're ready — it does the same as Refresh.
Nothing typed is lost
If you press Refresh (or Update ready) while something isn't saved — an order window, a settings page — MoveBoard asks first, in the same bar:
"You have unsaved changes in Order #… . Refreshing now will lose them."
- Stay — keep working. Save your changes, then refresh.
- Refresh anyway — reload now and drop those changes.
"MoveBoard was updated — please refresh to save this"
Once in a while you press save on a page that was opened before the update, and the save can't go through. You'll see:
"MoveBoard was updated — please refresh to save this. What you typed is still here."
Your typing stays in the form. Copy anything long somewhere safe if you like, press Refresh on the blue bar at the top (it says the same words), and make the change again.
"MoveBoard was updated — press Refresh to continue"
If you click a link (in the menu, in a list) just after an update, the page you're on stays put and the bar says:
"MoveBoard was updated — press Refresh to continue. Nothing you typed is lost until you do."
Press Refresh and MoveBoard opens the page you clicked, on the new version. If something isn't saved, it asks first, as above.
How MoveBoard notices
Every open tab checks for a new version every few minutes, when you come back to the tab, and when its live connection comes back after a moment offline. So the bar can appear a little after an update rather than the second it happens.
An update reaches everyone in steps over a couple of minutes. The bar only appears once the new version is out for everyone — never while it is still on its way, so when you press Refresh, every screen you open is on the new version. If an update is ever taken back, the bar doesn't appear for it at all.
In the web Mover's Portal
Foremen and movers see the update in the portal's What's new: the button gets a red dot, and inside it says "Your Mover's Portal has been updated. Please click on refresh button to see the new updates." Press Reload software.
Customers
If a customer's portal page was opened before an update and something they do can't go through, they see This page was updated — "Please refresh to continue. What you typed is still on the page until you do." — with Refresh and Close.