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Rates

The page that holds your hourly labor and travel rates — one row per price level, one column per crew and truck combination, per move type.

3 min readChecked October 29, 2026

Settings › Pricing & calculator › Rates is the price list behind every hourly quote. The full explanation — the five price levels, how bigger crews are priced, worked examples — is in Hourly rates and price levels.

Before you start

Anyone who can open Settings can change rates. Rates are kept per move type — pick it at the top. Nothing is saved until you press Save.

What's on the page

Minimum hours price — first on the page, because the minimum comes before the hourly rate. Off for every company until you switch it on: the card is one line, and everything is charged by the hour, as before. Switch it on and the card opens to the same grid as the labor rates, every box empty until you fill one. A price in a box makes that crew's minimum hours one fixed price at that level, then the hourly rate for every hour after (First 3 hours: $689 (3 movers, 1 truck) · then $195 per hour). An empty box = that crew is charged by the hour. The card says how many minimum hours it covers and whether travel counts inside them; Customers see shows the exact words. Switching it off again closes the card and goes back to by the hour everywhere — your prices are kept, so switching it on brings them back. Each move type has its own switch. See Minimum hours at a fixed price.

Labor hourly rates — a row per price level (Discount, Regular, Sub-Peak, Peak, High-Peak), a column per crew (1 Mover + no Truck … 4 Movers + Truck, Additional Movers, Additional Truck).

  • Rename (the pencil) gives a level your own name — it shows on the price calendar and the customer's calendar. Keep / Cancel finish the rename.
  • The switch beside a level takes it out of the price calendar's menu and the customer's legend.

Same Rates for Travel Time — on, the travel grid follows the labor grid (Following the labor rates.) and can't be typed in.

Travel hourly rates — what the time on the road costs an hour at each price level, when it differs from labor.

After-hours rate — off unless you switch it on. On: jobs that start at or after a time you choose (for example 5:00 PM) use one price level's rates (for example High-Peak) instead of the date's. Only the start time counts — a job that starts earlier and runs late keeps its rate. See After-hours rate.

Copy to other move types puts this move type's grids (its minimum hours prices and their switch, and its after-hours rate too) on the others (it asks first); press Save to keep it.

Where the rate is used

The move date's price level (from the Price calendar) picks the row — or, with the after-hours rate on, the after-hours level for a job that starts at or after its time; the order's crew and trucks pick the column. New quotes use new rates at once. Try a change with the Test calculator before your team quotes with it.

If something goes wrong

Save refuses a box that doesn't hold a rate or a price (letters, for example) and says which.