MoveBoardReputation
Your reviews from Google and other sites: replying, AI replies, alerts and connecting Google.
- ReviewsEvery review of your company from Google (and later other sites) in one place — the rating, what needs a reply, the reply box, saved replies, the AI draft, and the Photo choice.
- Add a review by handType in a review a customer left on Google, Yelp, Facebook or any other site — it counts like any review. The button is in the Reviews page's header once the page has reviews.
- AI replies to reviewsLet the AI answer your reviews — off, a draft for you to approve, or posted automatically — which ratings, how long it waits, how long a reply must be, and the alert for low reviews.
- The review competitionYour foremen compete for the best reviews each pay period — the standings, the QR scans, the matching, removed reviews and the bonus that goes into payroll by itself.
- How reviews are matched to foremen and crewsA review that names one foreman is his; otherwise the customer's scan of the foreman's QR code decides. The job's whole crew comes with it, and you choose who is responsible. What you set by hand is never changed.
- A customer's reviews on the order windowA star beside the order's counters shows when the customer ever reviewed you — the latest rating, how many, red when it was bad — and the closing bar shows this move's review.
- Connect Google Business ProfileBring each branch's Google reviews into MoveBoard — sign in with Google once, pick the location, and reviews come in every few minutes.
- The review bonus in payrollEach person's review bonuses of a pay period are ONE "Review bonuses" line in Accounting › Payroll that lists every review and grows with each new one; a place prize is a line of its own, and a removed review is taken back.
- Who sees reviewsFour permissions — Can see Reputation, Can manage reviews, and the review competition's two — and who has them before you set them.