MoveBoardSettings › Services & packing › Local moves decides, per move type, whether you take local moves and where "local" ends. Past that distance a move is long distance — intrastate or interstate.
Before you start
Anyone who can open Settings can change this page. It is kept per move type (pick it at the top). Nothing is saved until you press Save.
The fields
- Local Settings — local moves on or off for this move type.
- Default Estimate Type — Flat Rate, Binding or Non-Binding: what a new local order starts as.
- Local Move when distance less than — in miles (or km). This also sets where Intrastate starts.
- Switch to interstate if crossing state lines — a move into another state is interstate, however short.
- Main State/Province — your home state, shown when the switch above is on.
A changed field shows a gold changed tag; press it to put that field back. Copy to other move types fills the others (it asks first) and waits for Save.
Warnings
The page warns when the local range and the next range leave a gap or overlap — for example Warning: the local max setting on this page of 100 Miles, leaves a 20 mile gap between the intrastate move min Miles of 120. Fix the ranges so every distance falls in exactly one.
Local or long distance
Below the move-type card, the Local or long distance card decides how a move is told local or long distance, for this branch and every move type. Nothing changes until you pick the other way and press the card's own Save.
- By distance from our warehouse — what every company has unless it changes it. The move's distance and the distance from the drop-off back to your warehouse (parking) are measured, and the longer one is held against the limits above. A move far from your warehouse is long distance, however short the move itself.
- By the move's route (pickup to drop-off) — for a branch that also quotes moves far from its warehouse (a California branch taking moves in Pennsylvania, for example). Only the move's own route counts: - Local up to — the miles (or km) from pickup to drop-off that are still local. Leave it blank to use each move type's own limit above. - Crossing a state line within it — Stays local, or Becomes long distance (interstate). - Farther than that, a move within one state is intrastate long distance, and a move between states is interstate (your own intrastate and interstate services; with the Intrastate switch off, the usual rule applies). - Every service is offered as for a local move — local, overnight, loading help, unloading help, packing. A job with one address (loading help, unloading help, packing) is local. - Travel time — minutes each way, for example 30 (one hour of travel in all) or 60 (two hours). New orders get this travel time instead of the drive from your warehouse, everywhere the customer sees it (the website quote, the portal, the estimate, the Order for Service). In the order window it shows red, like a time someone typed, because it was not worked out from the map; change it there like any value, or press the arrow to put the calculated travel back. Double drive time is not changed: it is still the drive from pickup to drop-off, doubled. - Fuel surcharge and equipment fee — on the moves it decides, the fuel by mileage (its bands, or its price per mile) and the equipment fee bands measure the miles from pickup to drop-off, not the distance from your warehouse. A fuel percent does not change. An order already made keeps its fuel and fee until its addresses change. - Keep using our warehouse for moves in our own state — off by default. On: a move whose pickup is in the same state as your warehouse is decided and timed from the warehouse, the usual way; a pickup in any other state goes by the route.
When your branch sends its leads to the nearest branch (Order routing › Routes to), the website form measures each move with the settings of the branch it goes to, this card included. Orders already made keep their service and prices. When an address changes on an order, the local / long-distance question uses the way chosen here.
Also used by
Your website form, the office's New order, the customer portal, leads from your lead providers and the AI receptionist all use this page (and the Local or long distance card) to tell a local move from a long-distance one. The order window's local / long-distance switch is explained in Local or long distance.