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Property types

The kinds of address an order's stops can be — house, apartment, storage unit — and which ones customers may pick.

1 min readChecked October 29, 2026

Every pickup and delivery address on an order has a property type: a house, an apartment, a storage unit, an office… Settings › Sales & orders › Property types is that list.

Before you start

Anyone who can open Settings can change this page. Nothing is saved until you press Save.

The list

Each property type has:

  • Name — what the office and customer see.
  • Active — it can be picked on an order's stop.
  • Show to customer — customers can pick it on your website form and their portal. On the website it is the Short form's From Property Type / To Property Type, once you switch those on — see Quote forms.

Drag a row by its grip to change the order (the arrows do the same from the keyboard).

Change the list

  1. Add puts a new row at the end — type its Name.
  2. To delete, click a row to select it, then press Delete (it asks first).
  3. Switch Active and Show to customer as you need.
  4. Press Save, or Cancel to put everything back.

Also used by

  • An order's stops pick their property type from this list — see Addresses and stops.
  • Entrance and parking-distance choices on a stop, which slow the crew down, come from Pricing & calculator › Mover Speed — see Mover Speed.

If something goes wrong

  • Name is required field — a row has no name.