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Not-to-exceed

The page that sets the contingency percent added to a quote's top to make its not-to-exceed price, for local and long-distance moves and each estimate type.

1 min readChecked October 4, 2026
Owner & admin

A not-to-exceed price is the most the customer will be asked to pay: the top of the quote plus a contingency percent. Settings › Pricing & calculator › Not-to-exceed sets that percent. The sum and an example are in Not-to-exceed.

Before you start

Anyone who can open Settings can change this page. It is kept per move type (pick it at the top). Nothing is saved until you press Save.

The two cards

Long Distance and Local / Hourly, each with:

  • NTE % — the contingency. 0 turns it off; below 0 is refused.
  • Three switches — Binding, Non-Binding and Flat Rate — the estimate types that get it. A switch you never set reads as on.

Copy to other move types fills the others and waits for Save.

What happens next

New orders take the percent matching their move type, local or long distance, and estimate type. One order's percent can be changed in its Settings pop-up — see Order settings.

Also used by

The crew's warning when the bill goes over the not-to-exceed price is switched on in Contract rules.

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