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Crew Size & Minimums

The page that sets the smallest crew and billable hours for a move, the single-item exception, and when a bigger job needs more movers.

2 min readChecked October 27, 2026

Settings › Pricing & calculator › Crew Size & Minimums sets how many movers a quote starts with and the least time you bill. The rules and examples are in How many movers.

Before you start

Anyone who can open Settings can change this page. It is kept per move type (pick it at the top). Nothing is saved until you press Save.

The cards

Minimum Requirements — Set the minimum crew size and billable hours required for a move.

  • Minimum Movers — 1 to 4.
  • Minimum Hours — None or 1 to 5. A day on the price calendar with its own minimum hours overrides this for moves on that day.
  • Include Travel Time in Minimum Hours — travel counts towards the minimum. It can't be on while the minimum is None.

Single-item move — A job of one normal item can go out with a smaller crew than the minimum, for every channel: the office, the online forms and the AI receptionist.

  • Single-item move on or off, Single-item movers, Single-item minimum hours, and Items that still count (items that are never "single" because they need a full crew).

Crew Size Rules — Automatically increase the required crew size based on job size and property conditions.

  • One line per bigger crew: so many movers when the job is bigger than a size, or bigger than another size and a stop has at least a given entrance.

Copy to other move types asks first (the entrance choice is not copied) and waits for Save.

A rule that points at a removed entrance

If an entrance was removed from your entrance list (Settings › Pricing & calculator › Mover's speed) after a crew size rule was set to it, the rule's entrance box reads Removed entrance — choose again, the row says This entrance was removed, and a note above the rules says how many there are. Until you pick the entrance again, MoveBoard counts that rule from the first entrance in your list. Pick the right entrance on each marked row and press Save. MoveBoard never changes it for you.

If something goes wrong

Save refuses a size box that doesn't hold a number, and refuses Include Travel Time in Minimum Hours while Minimum Hours is None.