MoveBoardTips the customer leaves — on the bill of lading or an invoice — go into the job's payroll for the crew. How customers tip is in Tips.
How tips are split
When the job's payroll is made, the closing's tips are split evenly across the spots on the job's crew. On a long-distance job the pickup and the delivery each have their own payroll, and each pays only the tips taken on its own part — a tip is never paid twice. Each person on the crew gets a Tip line with their share (as a percent of the tips) and the amount, rounded to the cent; any leftover penny goes on the first share.
The salesperson doesn't get a share unless they were on the crew.
Changing a share
Open the job's Payroll window and change the Tip line's share or amount, then Submit Payroll (needs Edit payroll). See Payroll from the order.
Every foreman and helper always has a Tip line. Add or remove someone in the Payroll window and the tip is split evenly again; a share you typed by hand stays, and Split evenly re-splits everyone. There is no company setting for splitting tips another way — the split is even unless you change a share.
If the tips change later on the closing, Update payroll from closing brings the Tip lines up to date: the tips become the closing's, each person's share stays.
Where you see them
- In the job's payroll, on each crew member's card.
- On the Accounting page, the Tip column for each department, person and job.
- In Reports: Tips (by job, payment method, crew and foreman) and Payroll by Employee.
Tips and commissions
Tips are never part of a commission when you set What's included: "Tips belong to the movers and never count toward a commission." (A Commission from Total taken from the whole total, with no rule set, does include them — set What's included to leave them out.) See Commissions and "what's included".