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Required to book online

Choose which customer details an order needs before it can be made Can Book Online or its quote sent.

1 min readChecked October 20, 2026

Settings › Sales & orders › Required to book online decides what an order needs on its Customer card before it can become Can Book Online — whether you change the status yourself, change several at once, ask Ed, or press Send the quote.

There's a switch for each detail: First name, Last name, Email and Phone. All four are on until you change them, so nothing changes until you do.

  • Turn Phone off and a lead with only an email address can get the quote by email.
  • Turn Email off and a lead with only a phone number can be made Can Book Online, and its text templates go out from the Order Updates pop-up. The quote email itself still needs an email address.

Press Save. It applies to the next status change.

When something required is missing, MoveBoard says exactly what — for example To make this order bookable online, add the customer's email in the Customer section.