MoveBoardSettings › Payments & billing › Crew pay time — The time you bill the customer and the time you pay your crew, and how the long-distance drive between pickup and delivery is paid. Each branch has its own.
Before you start
Anyone who can open Settings can change this page. Nothing changes until you press Save. The switch starts off: your payroll keeps working exactly as it does today until you turn it on.
Two times for every job
Every job keeps two times, both from the same bill of lading:
- Worked time — the crew's labor time to the minute, plus the travel time as it's charged (travel isn't clocked). For example, labor 3h 07m + travel 15m = 3h 22m.
- Billed time — the same time with your rounding: quarter hours and your minimum hours. For example, 3h 30m. How the quarter hours are rounded (to the nearest one, or always up to the next one) is Bill the crew's hours in Bill of lading rules; it never changes the worked time.
The customer always pays the billed time. The bill of lading, the closing's Total Time and every document the customer sees show the billed time only.
Pay your crew for the time they worked
Turn on Pay the crew for the time they actually worked, then press Save.
- Payroll pays each person's Hourly Rate for the worked time. A job worked 3h 22m pays 3.37 hours. Hours are shown in hundredths of an hour, like the rest of payroll.
- Worked time leaves out the minimum hours. If a 3-hour minimum lifts a 1h 40m job to 3 hours on the bill, the crew is paid for 1h 40m plus travel.
- To pay the crew the minimum too, turn on Also pay the minimum hours (it shows under the first switch while that one is on). Then a job shorter than your minimum pays the minimum — 3 hours plus travel in the example — and a longer job still pays its exact minutes. It starts off.
- The customer is still billed in rounded time, so the bill and its total don't change.
- Commissions taken as a percent of the total, packing commissions, bonuses and tips don't change.
With the switch off, the crew is paid the same rounded time the customer is billed.
Where the office sees both times
- The closing — under Total Time, a line reads, for example, Worked 3h 22m (labor 3h 07m + travel 15m) — the crew is paid this; the customer is billed 3h 30m.
- The order's payroll — the top of the pop-up says which hours are paid, for example Hours paid: worked time 3.37 h (the customer was billed 3.5 h).
- Payroll reports — Hours on Payroll by Employee and Payroll by Period are the hours paid on each payroll, so they are the worked hours while the switch is on.
The drive between pickup and delivery
For long-distance moves priced as flat transportation plus hourly loading and unloading (how that works). The bill of lading's labor time on those moves is the loading hours plus the unloading hours; the drive between the two addresses is part of the flat transportation, so it isn't labor on the customer's bill.
Pay movers for the drive between pickup and delivery as its own payroll line — starts off.
- Off — nothing changes in how your movers are paid. Where your bill of lading used to count that drive in the labor time (signatures at each stop, hours typed), their Hourly Rate line still includes it. Example: 3h 15m loading, a 45m drive, 3h 15m unloading — the Hourly Rate line pays 7h 15m.
- On — each mover's Hourly Rate line pays the loading and unloading hours (6h 30m in the example), and a line of its own, Drive (pickup to delivery), pays the drive (45m) at the same hourly rate. It's paid whether or not your bill used to count the drive. With Pay the crew for the time they actually worked on, the drive is paid to the minute; off, on the quarter hour.
- The customer's bill never changes either way.
Each branch has its own. Press Save after you change it.
Payrolls you already have
A payroll made before you changed a switch keeps its hours. To recount one, open the order's closing and press Update payroll from closing — see Update payroll from closing.