MoveBoardFor a booked long-distance move, the customer can read and sign the bill of lading before the crew arrives.
What the customer sees
Until they've signed, Home's Move Status says: Your move has been booked! However, you will need to review and sign your moving contract. Please click on the button above and sign your contract. — with a Sign Bill of Lading button.
On the bill of lading page:
- The bill of lading, drawn just as the crew's bill shows it.
- They agree to use electronic signatures.
- They sign once — Signature at least 3 days before pickup date.
- Confirmed.
Afterwards the page says when it was signed, the signature shows in its place, and Home offers View your signed bill of lading.
Documents that come with it
Your custom documents set to go on the bill of lading appear as tabs after it:
- an extra page of the bill, or
- a document that must be signed before the customer's signature.
A document not signed yet is signed right in its tab. While one that must come first isn't signed, the signature pad waits: Please sign this before you sign your bill of lading.
Notes on the bill
If your bill of lading or storage agreement template prints the order's notes, your customer only sees notes you shared with the customer. A note meant only for your sales team, your foreman or dispatch stays with you. Your office's and your crew's bill still show every note.
On your side
The customer's signature is kept on the order's bill of lading.
Good to know
- Local moves are signed with the crew on the day, not here.
- The bill carries the price, so it waits until the customer can see the quote.
- Your bill of lading is being prepared. Please check back soon. — the bill isn't ready to show yet.
If something goes wrong
- The signature could not be saved. Please try again.
- The connection was lost. Please try again.