MoveBoardOffice chat opens from the chat bubble in the top bar; an administrator can switch it off in Settings › Communication › Office chat. It is included in your plan.
There is nothing to set up: everyone in your office sees the chat bubble in their top bar. The first time anyone opens it, the automatic groups are there: one for each branch with all its office people, and All branches when you have more than one branch. New office people join them by themselves, and people who leave are taken out (their messages stay).
Switch it off (or back on)
- Go to Settings › Communication › Office chat.
- Turn Office chat off (or back on).
- Press Save.
Within a minute the chat bubble leaves (or comes back to) everyone's top bar. Switching it off keeps the messages; switching it back on shows them again.
Only an administrator can change these settings.
Keep messages for
Messages are kept 1 year. You can keep them for less — 30 days, 90 days or 6 months — but not longer. Older messages are deleted every night.
Keep photos, files and voice messages for
Photos, files and voice messages are kept 30 days. You can keep them longer — 60 days or 90 days at most:
- Go to Settings › Communication › Office chat.
- Under Keep photos, files and voice messages for, pick 30 days, 60 days or 90 days.
- Press Save.
One choice covers all three. Older ones are removed every night; the message stays and says "Photo removed after 60 days" (with your number of days), "File removed after …" or "Voice message expired". This doesn't change how long text messages are kept.
The two permissions
On a person's Permissions tab (Users & permissions › Users › the person › Permissions), under Office chat:
- Chat with other branches — with several branches, people chat with the office people of their own branches. With this one they can start a chat with anyone in any branch.
- Create groups — making groups and adding people to them.
A group with people from different branches needs both. Administrators always have both. With only one location, everyone chats with everyone.
Who is in it
Office people only — never your crews and never your customers. People who are switched off on the team are taken out of groups; their one-on-one chats can still be read.