Pending payments

A check that hasn't cleared, or a transfer you haven't seen yet, can be kept on the order as pending.

Mark a payment pending

1. Open the order's Payments window.
2. Tick the Pending box on the payment's row.

Untick it once the money has arrived. Both take effect straight away.

You need the permission to mark payments as pending; without it the box is greyed (You do not have permission to do that.). Refunds and voided payments can't be marked pending.

What pending means

• The payment stays in the table, so everyone can see it's expected.
• It doesn't count in the window's Total until it's unticked, so the money received isn't overstated.
• A pending payment that isn't cash can still be refunded.